FAQ - QUESTIONS AND ANSWERS
WHAT IS THE REFUND PROCEDURE LIKE?
YOU CAN WITHDRAW FROM THE CONTRACT WITHIN 14 WORKING DAYS OF PURCHASING THE PRODUCT FROM US. RETURNS SHOULD ONLY BE SENT BY INPOST PARCEL POST TO PARCEL POST WRO297M. PLEASE ENCLOSE THE RETURNS FORM WITH THE PARCEL.
WHAT IS THE PAYBACK TIME?
REIMBURSEMENT IS MADE WITHIN 14 WORKING DAYS.
WITH WHICH COURIER DO YOU SEND THE PARCEL?
WE USE ONLY INPOST COURIERS. WE CAN DELIVER YOUR PARCEL TO YOUR HOME OR TO A NEARBY PARCEL MACHINE.
HOW LONG DOES IT TAKE TO COMPLETE AN ORDER?
ORDERS CAN BE DELIVERED UP TO 14 WORKING DAYS. IN PRACTICE THIS IS 2-3 WORKING DAYS.
ORDERS CAN BE DELIVERED UP TO 14 WORKING DAYS. IN PRACTICE THIS IS 2-3 WORKING DAYS.
YOU CAN COMPLAIN ABOUT A FAULTY PRODUCT TO OUR E-MAIL ADDRESS POLONARKOCLOTHING@GMAIL.COM. WE HAVE 14 DAYS TO INVESTIGATE THE COMPLAINT. COMPLAINTS MUST BE SENT TO PACKAGE WRO297M.